Professional Services Support Auditing
 
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Open Foundation offers both fixed and customized support packages for some of the most popular open source products in the industry. Our support is offered via email, web and phone in addition to on-site personel.
  Basic
  Email & web based support
  48 hour response time
  Standard
  Telephone, email and web based support
  24 hours response by phone
  Standard business hours (8-5 CST)
  Premium
  High availabilitye response team
  Telephone, email & web based support
  4 hour response by phone
  24x7 coverage
  On site response option
   
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